FAQ

A: The hotel is located at 1088 Bishop St, Honolulu, HI 96813.

A:
Check-in is from 3:00 PM to 7:00 PM.
Check-out is by 11:00 AM.

A: Our front desk is open daily from 9:00 AM to 7:00 PM. Please note that the check-in location is at Floor 5, unit number 504. For arrivals after 7:00 PM, please confirm your email and telephone information for lockbox instructions. If you have any questions or require assistance, please contact us in advance using the information on your booking confirmation.

A: The Executive Centre pool is located on the 11th floor.

A: Bishop Suites At The Executive Centre is conveniently located near Honolulu Harbor and Iolani Palace, with a quick 13-minute walk to the harbor and a 9-minute stroll to the palace. You can also easily reach SALT at Kaka’ako (5 minutes by car) for dining, shopping, and coffee, or Ala Moana Shopping Center (less than 10 minutes by car) for a variety of entertainment and shopping options.

A: We accept credit and debit cards as payment. Cash payments are not accepted.

A: Cancellations are accepted up to 72 hours before check-in. A 1-night deposit will be forfeited if the cancellation is not received within this timeframe. Please note that during peak seasons, a 2-night deposit may be required to guarantee your stay. It’s important to review the specific cancellation policies for your chosen rate, as they may vary.

A: A mandatory resort fee of USD 29.49 is charged per accommodation, per night. This fee includes beach towels, in-room coffee, and pool access.

A refundable security deposit of USD $250 is required at check-in.

A: Our hotel is designed to accommodate guests with disabilities. We offer an elevator, wheelchair-accessible lounge, and rooms with accessible flooring. For more information or to request specific accommodations, please contact us.

A: Unfortunately, we do not offer a complimentary shuttle service to and from the airport. However, our front desk staff can help you arrange rideshares or taxi services.

A: Bishop Suites at the Executive Centre offer self-parking for $58.98 per day. Valet parking is currently not available.

A: Bishop Suites at the Executive Centre is a smoke-free property. Smoking is not allowed in any of our guestrooms or common areas.

A: Unfortunately, pets are not allowed at Bishop Suites at the Executive Center. We are sorry for the inconvenience.

A: Our rooms are equipped with the latest technology to enhance your stay, including:

• Complimentary wireless high-speed Internet access: Surf the web with our high-speed Wi-Fi.
• Individual climate-control systems: Adjust the temperature to your liking.
• Fully equipped kitchen: Prepare your own meals with our complete kitchen.
• 55” flat screen TV: Enjoy your favorite shows and movies on our large TV.
• Coffee maker: Brew your morning coffee with ease.
• Microwave: Quickly heat up meals and snacks.
• Full-size refrigerator: Store your food and drinks.
• Dining area: Enjoy your meals in a comfortable dining space.

A: No, Bishop Suites at the Executive Centre does not charge for high-speed Wi-Fi.

A: Yes, our rooms are equipped with desks, making them ideal for working during your stay.

A: Bishop Suites at the Executive Centre provides a variety of amenities for your convenience, including a swimming pool, jacuzzi, 24-hour security, laundry facilities, vending machines, housekeeping, and high-speed Wi-Fi.

A: You can temporarily park in stalls P5 30 to 33 on the 5th floor, which are designated for guests during the check-in process.

A: Our hotel features rooms with ocean views. Check availability and book your stay now.

A: We do our best to accommodate special requests, such as early check-in, late check-out, or specific room preferences. Please indicate your preferences when booking. Please note that special requests cannot be guaranteed, and availability may be limited.